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Items for "remedial work"

Do children apologize to each other? Apology events in young Israeli peer discourse

Children's apologies are greatly under-researched. Though there is wealth of information available on the pragmatics of apologies generally, we know much less about whether and how children apologize...

Keywords: apology, remedial work, remedial competencies, pragmatic development, peer talk, social norms

02/2007 | Journal of Politeness Research. Language, Behaviour, Culture, Walter de Gruyter
Intra-cultural variation: Explanations in service calls to two Montevidean service providers.

This article offers an intra-cultural pragmatic analysis of some aspects of the interactional behaviour of Uruguayans (Montevideans) in non-emergency service calls to two telephone service centres...

Keywords: apology, remedial work, justifications, excuses, openings, closings, consumer rights

01/2008 | Journal of Politeness Research. Language, Behaviour, Culture, Walter de Gruyter