OBJECTIVES: This paper aims to describe and interpret the implementation of a hospital information system in a large UK hospital. METHODS: The paper is based on a longitudinal case study over a three-year period in which a cross section of hospital staff involved with the information system were interviewed. RESULTS AND CONCLUSIONS: Ambitious government targets for the use of Information Technology in the UK National Health Service sit alongside a history of notable project failures...
Keywords: Hospital Information Systems, electronic patient record system, implementation, implementation failure, National Health Service (NHS) ICT strategy
01/2003 | Methods of Information in Medicine, Schattauer