Objective: Two research projects were analyzed in order to identify key factors of success and/or failure in introducing patient card-based systems in clinical routine. Methods: In DIABCARD an evaluation study focussing on user friendliness and user acceptance was conducted. In ByMedCard-HCPP the projects system was validated and the timeliness of the projectsv work analyzed. Results: User friendliness and user acceptance of the DIABCARD system were fairly high. The ByMedCard-HCPP system was complete in its major components and functionalities; introducing the ByMedCard-HCPP system in clinical routine delayed the project. Conclusions: A multitude of key factors of success such as utilized technologies, user involvement, and commitment of partners seems to contribute to the success and/or failure of introducing patient card-based systems in healthcare.
Print ISSN: 0026-1270
Volume: 45, 01/2006
Pages: 73 - 78