Besides improving communication, companies hope to be able to simplify and improve knowledge-based team-work within and among groups using new Web 2.0 applications. The striking success of knowledge platforms in the web, which were created in free and voluntary cooperation, inspires the companies′ imagination: they not only hope to improve the knowledge already at hand, for example by means of corporate wikis, but also that their employees will thus find the way into a collaborative knowledge exchange. They could for example modify, correct and edit other employees′ texts, introduce new view points and eventually generate new knowledge and new ideas therewith for the benefit for the com-pany as well as its employees. The following article focuses on the discussion about the in-company use of social software. The use of social software in interfirm cooperation and collaboration is touched on only incidentally.
Print ISSN: 1618-162X
Volume: 06, 01/2007
Pages: 009 - 013